Frequently Asked Questions
Everything you need to know about shopping with Tyger by the Tail.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Tailored Fit' items may run slightly smaller than standard high-street sizing.
Are your materials sustainably sourced?
At Tyger by the Tail, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize waste.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. You have a 30-minute window to request a cancellation via our live chat before the order is locked for processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.